Join the BirchStreet Team!

Whether you are a recent grad or a seasoned professional, most of us want more than just a job. We want to add value, to be proud of what we accomplish, build a community, progress technology and find inspiration.

At BirchStreet, we strive to do all these things and more, but especially to be creative and challenged daily. Although we have been in business for 14 years, we often operate like a start-up, driven with energy to thrive and succeed. We don’t get by with taking the easy route, and it shows, with many Fortune 500 companies and brands using our software platform. We recognize that our employees are what build a prosperous business. We value differences, embrace versatility, strive for excellence and reward hard work. At the heart of our business, we are a technology company that designs, develops, uses and sells procure-to-pay software to help our customers operate successfully.

Our Benefits

BirchStreet Systems offers competitive compensation and comprehensive benefits including:

  • Group Health and Dental Insurance
  • Group Life Insurance
  • Vision Insurance
  • Accidental Death & Dismemberment Insurance
  • Short Term and Long Term Disability
  • 401K Savings Plan
  • Holiday Leave
  • Sick Leave

Career Opportunities
Open Positions

  • Sales Director
  • Supplier Adoption Implementation Specialist
  • Implementation Specialist
  • Software Trainer – Spanish Speaking
  • Software Project Manager

Sales Director Sales Team

Overview

Date Posted
12/1/16
Job Code
SD2016
City
Newport Beach, CA
Country
United States
Job Type
Mid-Level, Regular, Full-Time
Description

BirchStreet is a best in class, leading global provider of cloud-based Procure-to-Pay solutions for the hospitality industry. Our platform connects thousands of customers worldwide with over 400,000 suppliers. We are growing rapidly and are looking for aggressive, entrepreneurial professionals to expand our Sales Team. Since our solution is an enterprise sale, our candidate for this position is a tech savvy, extroverted professional who is experienced in selling products and/ or services to casinos, hotel management companies, and other hospitality verticals at the CFO level.

BirchStreet has a robust sales pipeline with more inbound leads than we can handle. With our uncapped bonus plan, we offer significant upside for the person who is a results-oriented closer. BirchStreet is a medium-sized company with a flat organizational structure and a “start-up” vibe where you get to know everyone and have unfettered access to all levels of management. You will be asked to play numerous roles; hence no day is the same. Despite our 14 year history, we still have the feel of a development stage company that is on a dramatic growth trajectory.

Our culture is defined by our fanatical commitment to customer satisfaction. Our colleagues have a drive for excellence and possess a high sense of ownership. We all work hard to deliver our best in class products that provide a high return to the customer. The company rewards this hard work with flexibility and financial upside. We recognize that the only way for us to be successful is to attract great people who embrace our culture and are looking for an opportunity to make a major leap in their career in software sales and see this as a spring board to moving up in our organization.

Duties:

Sales Director will perform the following job duties:

  • With the assistance of a Sales Engineer, customize and conduct presentations for prospective customers in person and via webinars
  • Engage in strategic sales tactics that are based on “solution sales” for complex operations
  • Negotiate Agreement Terms
  • Secure new Customer Agreements
  • Find and close new business
  • Maintain sales pipeline reports and summaries
  • Assist with weekly sales forecasts and sales tracking reports
  • Provide product promotion and pricing information while working with customers to clarify request, gather appropriate information, forward information, answer questions and actively follow-up
  • Create and present written proposals
  • Participate in trade shows and regional show logistics and sales
Required Skills & Experience: (Candidates with all of the following attributes, please apply).

  • Successful experience selling solutions to CFO’s for 3 to 5 years. Products sold may be software, services, BPO, ERP, PMS, POS, etc. NOTE: A successful track record of selling into CFO level contacts is a must.
  • Hardworking and dedicated to continuous improvement
  • Outgoing personality with excellent interpersonal, oral and presentation communication skills
  • Attention to detail and excellent follow-up skills
  • Excellent organization skills
  • Passion for learning and improving skills
  • Technology or finance sales background
  • Entrepreneurial spirit with forward thinking and teamwork orientation
  • Demonstrated conceptual thinking skills
  • Open minded, independent thinker who is willing to look at themselves objectively and seek feedback
  • Demonstrated proficiency in Word, Excel, PowerPoint and other “Office” products
  • Experience in Salesforce
  • Willingness and ability to travel (North America only) as required up to 75% of time

Compensation:

Base salary + performance based pay. Bonuses and a full benefit package are included.


Supplier Adoption Implementation Specialist Technical Services Team

Overview

Date Posted
12/1/16
Job Code
SA2016
City
Newport Beach, CA
Country
United States
Job Type
Entry-Level, Regular, Full-Time
Description

BirchStreet is a best in class, leading, global provider of cloud-based Procure-to-Pay (P2P) solutions for the hospitality industry. We are experiencing rapid growth and are adding several new members to our Implementations team.  This team is charged with implementing vendors into BirchStreet for new and existing customers. The Supplier Adoption Implementation Specialist’s primary role is to onboard vendors into BirchStreet Systems and to provide technical assistance to the vendors & internally regarding the supplier side of BirchStreet Systems.

Duties:

The Supplier Adoption Implementation Specialist will perform the following job duties from the corporate office in Newport Beach, CA:

  • Assisting in the collection of vendor catalogs
  • Importing vendor catalogs and creating vendor companies
  • Configuring the exposure of catalogs to BirchStreet clients
  • Collecting and validating setup data, primarily through Excel spread-sheets
  • Working with Project Managers and clients on catalog requirements
  • Writing of documentation, emails and other written materials used in the implementation process
  • Interact with vendors and implementation team members during the implementation
  • Accessing and reviewing databases (Oracle) using SQL statements and other database tools
  • Testing supplier integration ordering sites with vendors and clients
Required Skills & Experience: (Candidates with all of the following attributes, please apply).

The following are the minimum qualifications for the Implementation Specialist position:

  • Excellent communication skills and attention to detail
  • MS Office products (Word, Excel, PowerPoint)
  • Strong knowledge of Excel
  • Familiarity using SQL a plus
  • Any experience with eProcurement systems a plus
  • Ability to speak additional languages is a plus

The position is based in our Newport Beach, California headquarters. Limited travel may be required.


Implementation Specialist Technical Services Team

Overview

Date Posted
12/1/16
Job Code
IS2016
City
Newport Beach, CA
Country
United States
Job Type
Entry Level, Regular, Full-Time
Description

The Implementation Specialist’s primary role is to provide technical assistance to the technical services team during the deployment of BirchStreet’s software applications for new and existing customers. Your responsibilities will include:

  • Assisting in the collection of business requirements
  • Translating requirements into system configurations
  • Configuring the system for new customers
  • Collecting and validating setup data, primarily through Excel spread-sheets
  • Accessing and updating databases (Oracle) using SQL statements and other database tools
  • Working with Product Development, QA and customer Support to provide input on customizations and new product features
  • Writing of documentation, emails and other written materials used in the implementation process.
  • Interact with customers and implementation team members during the implementation.
Required Qualifications

The following are the minimum qualifications for the Implementation Specialist position:

  • B.S. in Information Technology / Computer Science (or related fields) or equivalent experience
  • Working knowledge of SQL query and MS Office products (Word, Excel, PowerPoint)
  • Familiarity using VBA Scripts is a plus
  • Any experience with eProcurement systems a plus
  • Excellent communication skills and attention to detail
  • Ability to speak additional languages is a plus

The position is based in our Newport Beach, California headquarters. Limited travel may be required. Local candidates only.


Software Trainer Training Team

Overview

Date Posted
12/2/16
Job Code
TR2016
City
Newport Beach, CA
Country
United States
Job Type
Entry Level, Regular, Full-Time
Description

BirchStreet is a leading, global provider of cloud-based Procure-to-Pay (P2P) solutions for the hospitality industry with thousands of customers in 103 countries connecting to over 400,000 suppliers. We are experiencing rapid growth and are adding several new members to Training team. This team is charged with managing new customer implementation projects.

Trainers at BirchStreet have the primary responsibility for training BirchStreet customers both onsite and remotely. Training will be conducted at major go-live events and on an as-needed basis. Trainers will work with the Customer and Project Management to determine course curriculum and scheduling of training. Duties and activities will include the following:

  • Coordinate and schedule training
  • Provide onsite and remote training at Customer locations worldwide
  • Create and maintain all system “Help” documentation (Word, PDF, PowerPoint and Camtasia Video Tutorials)
Required Qualifications

The following are the qualifications for the Software Trainer position:

  • B.S. degree in Information Technology, Computer Science, Accounting (or related fields) or equivalent experience
  • Outgoing personality required to work directly with customers
  • Organized self-starter able to work in small group situations
  • Possesses excellent multi-tasking abilities and oral communication skills
  • Exhibits good listening and comprehension skills
  • Manages difficult or emotional customer situations
  • Any experience working with computer applications (Accounting, procurement, etc.) a plus
  • Bilingual is preferred
  • Good working knowledge of Word, Excel and PowerPoint
  • Must be willing to travel in US and internationally

The position is based in our Newport Beach, California headquarters, and because our applications are web-based and hosted, most of our implementation work is done in our offices in California with training occurring onsite or at the customer location. A minimum of 55% travel is required. Local candidates only.


Software Project Manager Project Management Team

Overview

Date Posted
12/2/16
Job Code
PM2016
City
Newport Beach, CA
Country
United States
Job Type
Entry Level, Regular, Full-Time
Description

BirchStreet is a leading, global provider of cloud-based Procure-to-Pay (P2P) solutions for the hospitality industry with thousands of customers in over 100 countries connecting to over 400,000 suppliers. We are experiencing rapid growth and are adding several new members to our Project and Account Deployment team. This team is charged with deploying new customer implementation projects.

Responsibilities:

As a Software Project Manager at BirchStreet, you will have the primary responsibility for deploying our software solution across our customer’s multiple locations, typically hotels. This involves working internally and externally coordinating tasks, arranging the implementation schedule with internal Technical Services and Training departments and ensure the successful implementation. Knowledge of software and business applications is essential to this position.

This includes:

  • Business / Needs analysis
  • Gathering customer requirements and coordinating activities during implementation
  • Establishing and maintaining timelines for implementation projects
  • Scheduling customer deployment with internal technical team, while effectively managing the process
  • Assisting with training and initial support for customers
  • Identifying potential issues and resolutions to mitigate risks
  • Identifying opportunities for process improvement based on best practices
  • Managing all stages of the project life cycle from pre-sales to post implementation
  • Ability to work with multiple customer accounts at the same time.
Required Qualifications

The following are the minimum qualifications for the Software Project Manager position:

  • B.S. in Business or Finance (related fields acceptable) or equivalent experience
  • 3-5 years of experience in programming and/or deploying business applications (Accounting, ERP, Retail, etc.)
  • Working knowledge of SQL query and MS Office products (Word, Excel, PowerPoint)
  • Any experience with eProcurement systems a plus
  • Excellent communication and interpersonal skills and attention to detail
  • Ability to work directly with customers
  • Knowledge of software applications is a must
  • Ability to perform under pressure
  • Bilingual is a plus

This position is based in our Newport Beach, California headquarters. Our applications are cloud-based and therefore, most of our implementation work is done in our offices in California. However, limited travel may be required. Local candidates preferred.

To Apply:

Send cover letter, salary requirements and resume.


If this sounds like the type of team and environment you would like to work in, please email your resume to us at careers@birchstreet.net.


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