3d working puppets building the houseBirchStreet prides itself on making the implementation process as painless as possible for its clients. Since we are a 100% cloud-based application, we take responsibility for all phases of the implementation and work closely with our customers to make sure it is done right the first time. The process starts with a thorough vetting of the customer’s current procurement practices, which, along with the results of planning questionnaire, will allow BirchStreet to configure the customer’s marketplace (private online purchasing portal) and begin adopting selected suppliers into the system on the customer’s behalf.

The system is configured in two separate environments: a test environment and the production environment. The test environment allows customers to work with the application and make sure it is setup correctly before going live. It typically serves as the training environment also. Throughout the implementation process, BirchStreet meets with the customer on a regular schedule to insure that tasks are being completed on time and that the end result will be predictable and meet the customer’s needs. Once the marketplace is configured, BirchStreet conducts a thorough review and testing of the application as configured to insure that the application functions to the customer’s specification before it is rolled out to the users.

Our Approach and Method

1. Discovery

Understanding of Client’s Requirements

Discovery meeting with project management teams to gather information from client regarding services and functionality requirements.

2. Design, Develoment and Configuration


Build and populate the client marketplace in a development site.

3. Quality Assurance

QA Testing

Quality Assurance testing environment for 100% compliance.

4. Go-Live

Marketplace is Deployed

Production environment is completed and solution is deployed. Training begins shortly before Go-Live.

5. Support

Support and Ongoing Improvements

Continuous improvements over customer life cycle.

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